3G Application

3G Supervision of Environment　3G Enterprise’s remote management　3G Remote face-to-face sales
3G Home Management　3G Remote Face-to-face customer service

3G Remote Face-to-face customer service
Project Overview:
For enterprises, the traditional service mode of providing customers with better products and services, establishing self-owned service center through the Internet is to deliver E-mail service, message service and telephone service. It is very difficult to achieve real-time solving of on-site problems, while a set of centralized customer service center is hard to be deployed aiming at small and medium-sized enterprises.

Planning provided:
VSir Video Customer Service Center system is a high-tech and intellectual solution that enables enterprises to realize their own "video customer service" system. With it, enterprises’ customer service staff can be distributed throughout the country, carrying out smooth audio and video communication with customers via computers and smart phones, conducting after-sales services and operating demonstrations. Customers can expand the pictures in a clear full screen, and communicate with enterprises’ customer service personnel face to face by clicking the icon of enterprises’ website on computers or smart phones. They neither need to remember enterprises’ phone numbers nor pay communication fees anywhere in the world.

Other systems:
Video Calls/3G, Mobile Monitor/3G, Mobile Conference/3G, 3G File Transfer